Be clear on the status and explicit purpose of your business relationships and use this clarity to achieve results that have real value for both you and your clients.
Achieve Results through Relationships in a way that is natural, collaborative, efficient and effective.
For an approach to business relationships and business winning that will make you feel proud and comfortable and that will be liked and valued ...Read On ...
We’ve enabled people who are uncomfortable at the idea of having to sell or promote their company’s services to achieve real results through relationships.
That’s a win for them, their business and their clients.
To Win Business Without Selling, you and your client need to
UNDERSTAND & VALUE each other
Being Known and Trusted -
Gives the confidence to do business together
Being Understood and Valued –
Give a reason to do business together
Become Known, Trusted, Understood and Valued to do good business, more easily, more often.
If you and your team are not mutually
with clients and colleagues, you’ll recognise some or all of these situations:
Business relationships you’ve nurtured for months/years sometimes generate little or no business
Even when you/your firm is the best, you still lose business you should win
It’s hard to bring your people through to senior positions as so few have demonstrated they can handle the the business winning and/or business relationship demands
Your client base is out of balance and you are highly dependent on a few large clients
Your colleagues are protective of their relationships and this inhibits growth.
Become Known, Trusted, Understood and Valued and you can win business without selling by the way relationships are created and sustained. Tackle these and other relationship related issues that can hold your business back.
If you recognise these, get in touch for a conversation.
These are the main business results our clients are looking for.
How strong do I need each of my existing relationships to be?
How do I judge objectively and consistently where I am on each one … and how will I address weaknesses and capitalise on strengths?
What relationships do I need, that I don’t currently have and am I confident of establishing those relationships?
Is the whole of my team making a meaningful contribution to relationship building and business development?
How do I efficiently and effectively create and sustain the relationships that give the most benefit to both parties?
How enduring, balanced and productive is my portfolio of clients?
If you can answer and the answers are positive – congratulations. You’ve got a business that knows how to create and sustain productive relationships.
If you can answer and the answers are uncomfortable or if you don’t have a way to answer - get in touch for a conversation.
To grow a more sustainable, more predictable and hence more valuable business via:
Enabling them to build a strong Business Relationships platform and demonstrate ability to use it whilst still delivering for their clients:
"Major organisations will rarely risk engaging with an unknown specialist organisation like we used to be, for business critical applications. This is exactly what we achieved. Carole guided us on critical interactions prior to contract, and subsequently is enabling us to become recognised more widely as an industry authority. In addition to this, she provides a form of challenge to myself that I get from no one else. She asks insightful questions that really make me think and enables me to reach clarity on the actions that are fundamental to the progress of my business."
Planixs GRP Ltd
"We were operating at the wrong level in our clients. Working with People buy from People we shifted gear, built stronger, more productive relationships at board level and significantly increased the value of our services and the fees achieved."
Executive Search and Selection
"I have worked closely with Carole over several years. She is a joy to work with, I have learned a great deal from her (for which I am very grateful), and her coaching skills are outstanding. The breadth and quality of the relationships she has developed over her career are breathtaking, and all this with such an unassuming style. Her ability to make you really think about what you are trying to achieve adds huge value to a number of situations, and stays with you as you imagine Carole “on your shoulder” asking the questions you know that she would ask!"
Project One Consulting
Sales & Marketing Director
"In stepping up to a senior leadership role I needed to be able to grow our business and multiply the impact of our teams. My coaching with People buy from People gave me the ability to build relationships that worked. I was able to lead by example and coach others in a way that they could relate to and replicate."
Specialist Consulting Business
"Carole is an expert in how to communicate meaningfully and effectively as a foundation for developing great business relationships - the type that begin well, create mutual trust and remain productive for the long term. The work we have done together this year has been invaluable. In particular it has enabled me to find new engagements more easily, that have had a real impact for my clients and have also been enjoyable for myself."
Senior Office Partner
"I took over a failing region. I had no network in the region and the local team had lost touch with the key people. With People buy from People’s coaching and hands on support I was able to break back into the Region and business is now thriving."
Big 4 Accounting Firm
"When you start a business that requires people to trust you with really significant sums of their personal money, building trust and productive relationships is key. Carole has enabled us to find the right way to engage with the right people to create the confidence to take action and we now have a substantial number of investors. With support to deepen these relationships, our clients are becoming re-investors and recommenders. What more could one ask?"
OBER Private Clients
"I launched my own business with a core client. Great. But how to find other clients while delivering with integrity for the first? My 1-1 Results through Relationships programme enabled me to do this. The result is a selection of good opportunities available as I come to the end of each engagement."
"We have worked with Carole for the past five years on a variety of engagements. The Results through Relationships approach that she created is now embedded in the way we go to market and deal with our clients and candidates. As a business we pride ourselves on treating people as we’d wish to be treated ourselves. With Carole’s support we know how to engage and win business we can be proud of and which generates high levels of repeat business and recommendations. "
"We invest in our people and give particular development opportunities to those identified as our Emerging Leaders. People buy from People provided the Business Relationships aspects. You should see the resulting confidence and capability in network creation and their interactions both internally and externally."
"As a direct entry partner I had to prove myself quickly. My 1-1 Results through Relationships programme included an incredible set of tools, approaches and support. During my first six months I was able to grow a business relationship from a few thousand dollars to several million."
Global Accounting & Consulting
"Carole was hugely valuable in supporting me develop how to talk about, promote and ultimately ‘sell' our services without feeling like I was selling. Her challenge and insight helped me see my business from a different and crucial perspective - the perspective of my client! "
Track Record Coaching Limited
Being helpful is an important part of relationship care. So here’s something from me that should be helpful on your journey to achieve real results through relationships:
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I’ve never sold anything to anyone. However, people have bought many hundreds of millions of pounds worth of services from me during my career.
Even as a junior applications developer with no sales consciousness at all, the people I worked with consistently wanted to do more business with my firm. I was once told by the sales director that I was probably the best sales person in the business even though I had no sales training or responsibilities.
So what was I doing that meant that people wanted to buy from me, even though I wasn’t selling to them? That’s what I worked out and tested and tuned in a variety of high value services environments resulting in a long and successful track record of winning good business without selling.
That practical insight now forms the basis of the Results through Relationships Framework™ and the Relationship Code™. Leaders in a range of services companies from those just starting out to major corporations have adopted the Results through Relationships approach and seen a real difference for themselves, their people, their business and their clients. The icing on the cake? My clients tell me it has been really enjoyable and stimulating working together. I’m proud of that and I’ve enjoyed it too. Long may that continue.
Let’s get business relationships working for everyone.
To talk about the relationship results that could change your business:
Call 07990 542 122
Your information will be treated with respect and will not be used elsewhere.
Registered Office: Beechfield House, 38 Broadway, Bramhall, Cheshire SK7 3BU. Company Number: 7479927